Live Chat Support in Hosting
As a part of the support services that we supply for our hosting, we have live chat support which is online every day, even on holidays. You'll be able to get in touch with us regardless if you already own an account or not, considering that we can help you with nearly anything, ranging from providing you with common information regarding our services in case you are not our customer yet and you're thinking about purchasing one of our plans, to helping you with installing an e-mail account in an e-mail client. Some issues are more complex and time-consuming, which means that you will need to take advantage of the ticketing system which is integrated in our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as a part of our services, so that whenever you have any questions about our semi-dedicated service, you will be able to speak with our customer support team whenever you need regardless if you have already obtained an account or not. Generally, the chat service is intended for billing, pre-sales and basic questions and troubles, yet we can assist you with quite a lot of tech questions as well. We will help you choose the ideal plan for your sites in case you do not have an account yet, we can respond to any billing questions or issues you could have or we can help you with installing your new e-mail address on your PC or smartphone - all this will be done quickly because our live chat service is online all day long, each and every day. Every time you require help, you'll be able to talk with an agent and save a long time.