There're plenty of hosting suppliers on the market, however most of them are resellers that have limited resources, especially when it comes to support. One way to distinguish them is the option to contact the company over the telephone. The type of support that you can receive via this channel of communication will vary depending on the provider - several of them provide you with experienced telephone support, others offer basic and customer support only as some issues are more time-consuming and it would be faster and easier to be resolved via a support ticket, particularly when the situation needs to be escalated. Still, it is good to find that you can reach your web hosting supplier as there're a lot of small-scale matters which can be resolved effortlessly and timely through a telephone call, not mentioning that you'll be able to get additional information regarding the services before you become a client.

Phone Support in Hosting

As we have live phone support 14 hrs daily, you have the option to get in touch with us and speak with our customer support representatives to get more information about the hosting that we provide and make sure that our servers meet the system requirements for your sites before you purchase anything. For your benefit, we now have telephone numbers on three different continents so that you are able to call the one closer to you - in the USA, the UK or Australia. If you are already a customer, you'll be able to call us about general and billing issues, and about some tech matters. In case the situation is strictly technical or it requires more time to handle, you will have to use our ticketing system, which will allow both you and our technical support team to monitor the info provided by both sides.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there is always someone to help you when you have any queries about the semi-dedicated server packages that we provide. Whether you need to know more about our plans, you have a billing issue or some general problem, you can give us a call. Though some more complicated troubles may require a ticket to give time to our technical support crew to analyze, we can help you with a number of technical questions on the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the United States, the UK and Australia, we have local telephone lines in these countries as well. If you are in another country, we have an international number where you're able to get in touch with us.