A 99.9% Server Uptime
The major benefit of creating your very own hosting system is that you don’t have to be worried about compatibility issues – you set up a given set of software tools in such a manner so as to be compatible with a given set of hardware parts. The result is something a whole lot more solid and dependable, because there are less possible chances of failure. We’ve set up our cloud hosting system using time–proven hardware components together with a strongly customized version of SELinux so as to set up a completely riskless home for all your web sites.
That’s the reason why, with each of our hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you wish to supply an enterprise–class web hosting service, you can rarely count on the default network configuration in a datacenter. We have built our very own custom network in an effort to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, regardless of which datacenters you choose: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to minimize all potential risks with our cloud hosting plans and while we offer top–notch support, there are occasions when the client is just not content with what we are offering. Or he needs to migrate to a more powerful web hosting service, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully happy, you will receive a full refund.
24/7 Technical Support
We’ve mindfully chosen each individual member of our 24x7 support staff to make sure that we can offer you the very best technical support service that you can get. Each one of our customer service technicians has lots of years of experience working with hosting accounts behind his back, hence they know very well what they are doing. Moreover, they’re at your disposal 24x7x365 – you’ll be able to call them whenever you want and they’ll reply back to you as quickly as possible.
Their average response time is just twenty minutes, while with many other hosting distributors you are forced to wait for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be answered in under sixty minutes.