Customer Support Channels
A 1–hour Response Guarantee
Our customer service staff is trained to speedily care for all hosting customers’ problems and help inquiries. Via our ticket system, it will be easy to fill in your issue and a support staff representative will most likely go back to you within maximum one hour. Realistically, practice has proved that the standard reaction period is 20 minutes.
A Top–quality Support Service
Contact us every time necessary. Our team of employees will undoubtedly be on–line for you 24x7x365 to reply to all of your queries and to remedy any trouble that you might have. You can easily send us a customer assistance ticket from your Web Hosting Control Panel or drop an email message whenever. Furthermore, on business days, you are able to give us a call or use the live chatting service.
An Intuitive Help Section
The Control Panel boasts a wide–ranging knowledge base which is built into all parts. In each section, you will find a Help press button that will load for you a list of step–by–step guides on how to make use of a particular feature or perform a specific action. Furthermore, we have generated short training films for you to get a better idea of the Control Panel’s interface.