We have compiled a selection of step–by–step video tutorials that visually display how to resolve a typical issue connected with your hosting account. You will find the how–to video clips in the Help Center section.
A Sixty–Minute Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24/7 client care service and feature a 1–hour support ticket response guarantee. Our experienced techs will be at your disposal 24/7/365 and will remedy any problem that you may possibly stumble upon within maximum one hour after the ticket submission. In most cases, a reply will be given to you within 20 minutes.