1 hour ticket response
Timeliness is our top priority and that is the reason why we have a team of trained customer support engineers who are ready to offer a rapid reply to any question that you could have. Just send your trouble ticket from your Web Hosting Control Panel and we’ll reply back to you within one hour at the latest. In fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Excellent Technical Support Service
Each member of our support team has several years of experience in the hosting business and most of them have worked for us for at least five years. They all are eager to reply to all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick tip on how you can use a given service, we have integrated a very intuitive Help section in our Web Hosting Control Panel. You can search through a huge selection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. section or watch our how–to video tutorials.