Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our group of technicians will try their best to respond to your assistance demands in less than 1 hour. If, however, the situation you have come across demands aid from our Administrators’ =Department,= we’ll address the ticket to the technician in charge and will submit a reply to tell you.

  • Top quality support service

  • Top–quality Tech Assistance Service

  • Our customer assist team will be working for you round the clock to to attend to all assistance request tickets that you send to us. We offer customer help for all the software that are installed in advance on your server. These include our in–house created Web Hosting Control Panel, the chosen OS and also the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Web Hosting Control Panel that is provided gratis with your VPS offers an internal articles base. You can find a selection of descriptive how to articles and a collection of step–by–step video tutorials that present all the general website maintenance tasks. You can start using them by hitting the Help or Video control keys in the right corner of each Control Panel section.